Effective Date: 01/01/2023
Welcome to Mechanic4Me. By booking our services, visiting our service center, or using our website/mobile app, you (“Customer,” “you,” or “your”) agree to the following Terms & Conditions. Please read carefully.
1. Services
Mechanic4Me provides car maintenance, repairs, detailing, diagnostics, and related automotive services.
Specific services and costs will be confirmed during booking or at the time of inspection.
2. Appointments & Bookings
Services can be booked through our website, mobile app, phone, or at our service centers.
All bookings are subject to availability.
Mechanic4Me reserves the right to reschedule or cancel appointments in case of emergencies or unforeseen events, with prior notice where possible.
3. Pricing & Payments
Estimates provided before service are approximate and may vary based on inspection or additional work required.
Customers will be informed before any extra work or charges are undertaken.
Payment must be made in full upon service completion.
We accept cash, cards, UPI, and approved digital payment methods.
4. Cancellations & Refunds
Customers may cancel or reschedule appointments at least 24 hours before the scheduled time.
Late cancellations or no-shows may incur a cancellation fee.
Refunds are governed by our Refund & Return Policy.
5. Parts & Warranty
Only genuine or equivalent-quality parts are used.
Parts are covered by the manufacturer’s warranty (if applicable).
Mechanic4Me provides a limited warranty on labor/services performed, details of which are shared at the time of service.
Warranty does not cover wear and tear, misuse, accidents, or modifications outside our service.
6. Customer Responsibilities
Provide accurate details of your vehicle (make, model, registration, service history).
Ensure the car is in a safe condition for servicing.
Remove personal belongings before handing over the vehicle, as Mechanic4Me is not responsible for lost or damaged items left in the car.
7. Roadside Assistance & Towing
Roadside assistance and towing services are subject to availability.
Additional charges may apply depending on distance, type of vehicle, or service required.
8. Liability
While we take utmost care of your vehicle, Mechanic4Me is not liable for indirect losses, delays, or damages caused by circumstances beyond our control (e.g., accidents, natural disasters, supplier delays).
Vehicles are covered under standard garage insurance while at our facility, but we are not responsible for external damages occurring outside our premises.
9. Privacy & Data
Your personal and vehicle information is collected and used in accordance with our Privacy Policy.
By using our services, you consent to such use of your data.
10. Governing Law
These Terms & Conditions are governed by the laws of Kolkata, West Bengal.
Any disputes shall fall under the exclusive jurisdiction of the courts of Kolkata, West Bengal.
11. Contact Us
For questions or concerns about these Terms & Conditions, please contact:
Email: hello@mechanic4me.com
Phone: 08069641259
Address: Kolkata, West Bengal